Terms of service

Terms of Service

Last updated: [Insert Date]

Welcome to Marz The Label (referred to as “we”, “us”, “our” or “the Company”). These Terms of Service (“Terms”) apply to all purchases, use of our website and any associated services provided through marzthelabel.com.au.

By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree, you must stop using the website immediately.

1. Use of Our Website

  • You must be at least 18 years old, or accessing the site under the supervision of a parent or legal guardian.

  • You agree not to use the website for any illegal or unauthorised purpose.

  • We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.

2. Product Information & Pricing

  • We aim to display product colours, sizing and descriptions as accurately as possible, but variations may occur due to screen settings, fabrics, or photography.

  • Prices are listed in AUD and include GST where applicable, unless stated otherwise.

  • We reserve the right to change pricing, promotions or availability at any time without notice.

3. Orders & Payments

  • Orders are confirmed once full payment has been received.

  • We accept major payment methods (e.g., Visa, Mastercard, PayPal, Afterpay, etc. if applicable).

  • We reserve the right to refuse or cancel any order due to suspected fraud, incorrect pricing, or stock issues.

  • If an order is cancelled, we will issue a full refund to your original payment method.

4. Shipping & Delivery

By placing an order, you agree to our Shipping Policy, including shipping timeframes, tracking, and delivery responsibilities.

5. Returns, Exchanges & Refunds

  • Our Returns & Refund Policy outlines your rights for:
  • 14-day exchange window
  • 7-day refund eligibility
  • ACL-based rights for faulty products

Please refer to our Returns & Refunds Policy.

6. Australian Consumer Law (ACL)

Nothing in these Terms excludes your rights under the Australian Consumer Law. You are entitled to a refund, repair or replacement for major faults, as required by law.
For more information, visit: https://www.accc.gov.au

7. Intellectual Property

  • All content on this website, including text, images, logos, product designs, and graphics, is owned by or licensed to Marz The Label.

  • You may not copy, reproduce, resell, or misuse any content without written permission.

8. Privacy & Personal Information

  • We collect personal data to process orders and improve your experience.

  • Your information is handled in accordance with our Privacy Policy.

  • We do not sell or share your personal information with third parties, except where required to process your order (e.g., shipping carriers, payment processors).

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential loss arising from use of the website or products purchased, except where required by law.

  • We are not responsible for courier delays, third-party payment issues, or lost parcels unless covered under our stated policy.

10. Changes to Terms

We may update these Terms at any time. The latest version will always be posted on this page with an “Updated” date. Continued use of the website means you accept any changes.

11. Governing Law

These Terms are governed by the laws of NSW, Australia, and any disputes will be handled under Australian jurisdiction.

12. Contact Us

For questions regarding these Terms of Service, please contact us:
info@marzthelabel.com.au